Frequently asked questions.
General
What is Guest Network?
Rezervem Guest Network is a guest orchestration network: it connects partners, curated restaurants and guests, unifying distribution, orchestration and guest value in one layer. It aims to turn reservations into high-value guest relationships. Built for banking, hotels and concierge, mobility, lifestyle, media, enterprise integration and restaurant partnerships.
Which partner models and use cases do you support?
We support the influencer programme, concierge and hotel guest referrals, enterprise API and partner portal, banks, mobility and lifestyle apps, media networks and creators, and restaurant-side partnerships. Each segment has dedicated pages and blog content; application steps vary by programme.
How do I get in touch or apply?
Use the contact form with a subject line, or apply via programme pages such as Influencer, Concierge, enterprise onboarding and restaurant intake. Use cases and the blog expand on the product story.
Use cases
What do you offer banks and premium membership programmes?
For banks we extend the premium member journey with curated supply, reservation orchestration and visible guest flows—one guest orchestration layer instead of fragmented venue deals. See the Banks use case for detail.
How do mobility and lifestyle apps fit with Guest Network?
Curated venue discovery and orchestrated booking after a ride or inside a membership journey can stay on-brand with fewer hand-off breaks. The goal is to close the gap between inspiration and the seated guest while keeping partner operations scalable—see Mobility and Lifestyle pages.
What is the model for media networks and creators?
Editorial or creator content is connected to measurable reservations and referrals within programme and brand-safety rules. Expectations are summarised on Media networks and Influencer programme pages.
Enterprise integration & partner portal
How does API integration and the technical process work?
Enterprise customers follow the Partner API and integration model. Timelines depend on scope and complexity; in typical scenarios the technical team supports onboarding and test environments. Exact scope and schedule are confirmed after enterprise application.
What capabilities and endpoints are involved?
Endpoints align with restaurant and reservation lifecycle needs—listing, availability, booking management and operational signals as defined for your programme. Current documentation and shared rules are provided via the partner portal.
What is the partner portal for?
The partner portal centralises access, reporting, operational visibility and governance for multi-brand setups, with role-based access for teams under contract.
How are rate limits set?
Limits depend on plan, volume and contractual scope. High-throughput integrations can have tailored limits or monitoring—details are agreed during technical onboarding.
Restaurants & network
How can my restaurant apply?
Use the flow on the Restaurants page or the contact form. Joining the curated network depends on operational fit and quality criteria.
What is the restaurant network?
It describes a curated ecosystem governed by shared rules, visible reservations and partner orchestration—so enterprises and referrers meet restaurants on one layer instead of ad-hoc one-off deals only.
Influencer
Is there a minimum follower count?
For food, lifestyle or travel-focused accounts we typically expect at least 5,000 followers; fit and content quality matter as much as the number. Each application is reviewed individually.
How is commission calculated?
Hosted guests who check in × per-person commission; minimum levels and venue-specific rates are defined in programme terms (the site references from ₺100 per person as an example minimum in influencer messaging).
When and how are payouts made?
Earnings are usually settled in monthly cycles to your IBAN; exact terms are confirmed after programme acceptance.
Do commissions change on peak dates?
Restaurants may run seasonal campaigns with different rates; peak nights such as Valentine’s or New Year’s can offer higher referral potential.
Where can I share my links?
You can share referral links on Instagram, TikTok, YouTube, X, blogs and other digital channels; UTM parameters and portal reporting help track performance by channel.
Concierge & hotels
Do we need a hotel or group agreement?
The concierge programme runs at enterprise level; access and processes are defined after an agreement with hotel or chain management.
Can I apply as an individual concierge?
Direct individual applications are not the primary path—use the contact form or have hotel management start the programme conversation.
What can we do in the portal?
Concierge users handle availability, fast bookings for guests and earnings tracking through the portal.
How does the commission model work?
Per hosted guest commission applies; amounts vary by restaurant and period, with possible uplifts on special dates.
How do I track my earnings?
The concierge portal includes periodic reporting and payout tracking; payouts are usually monthly to IBAN.